Effective Date: 02/17/2026
Last Updated: 02/17/2026
CareerSource Escarosa (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at [https://www.careersourceescarosa.com, our program intake and service delivery systems, and any other sites or services that link to this policy (collectively, the “Services”).
If you participate in workforce programs (including WIOA-funded services), additional privacy, confidentiality, and records requirements apply. This Policy is intended to be read together with any program-specific notices you receive at intake or during service delivery.

1) Information We Collect
We collect information in three primary ways:
A. Information You Provide
- Contact and account data: name, email address, phone number, mailing address.
- Program/service data: eligibility and enrollment information, assessments, case notes, employment goals, training/credential history, supportive service needs, outcomes, and related documentation.
- Application materials: resumes, cover letters, referrals, job applications, workshop registrations.
- Communications: feedback, survey responses, event sign-ups, and messages submitted through forms or email.
B. Information Collected Automatically
When you visit our website, we and our service providers may automatically collect:
- Device/usage data: IP address, device type, browser type, operating system, pages visited, links clicked, referring/exit pages, date/time stamps, and general location (derived from IP).
- Cookies and similar technologies: pixels, web beacons, and local storage used for site functionality, security, and analytics (see Cookies & Analytics below).
C. Information from Partners
- Program partners and vendors: limited information from state systems, training providers, employers, or community partners as necessary to determine eligibility, provide services, measure outcomes, and coordinate referrals.
- Public records and verification services: where required to verify eligibility or outcomes consistent with applicable law and program rules.

2) How We Use Information
We use information to:
- Provide and improve services: determine eligibility, enroll participants, deliver case management, training, workshops, and job placement services, and measure outcomes.
- Operate our website: administer, secure, troubleshoot, and improve the site experience.
- Communicate with you: respond to inquiries, send confirmations, updates, and service notices, and share events or opportunities (you can opt out of non-essential emails).
- Compliance and reporting: satisfy federal/state reporting obligations (e.g., WIOA reporting), conduct program evaluation and audits, respond to lawful requests, and comply with records retention requirements.
- Safety and security: prevent, detect, and investigate fraud, abuse, or security incidents.
We will not sell your personal information. We do not use participant information for targeted advertising.

3) Legal Bases (if you are in the EU/EEA or when applicable)
Where required, we rely on public interest, legal obligation, contract/consent for specific services, and legitimate interests (e.g., site security, basic analytics). When consent is required, you may withdraw it at any time.

4) How We Share Information
We may share information:
- With program partners and service providers: Workforce system partners, education/training providers, case management and data system vendors, and analytics/security providers—only as necessary to deliver services and operate our website.
- With employers: With your consent or as part of a job referral or placement process you initiate.
- For compliance: With federal/state/local agencies for reporting, audits, monitoring, and legal compliance (e.g., U.S. DOL, State of Florida, local workforce boards).
- When required by law: To respond to lawful requests, court orders, or to protect rights, safety, and security.
- In aggregated/de-identified form: We may share non-identifiable insights for planning and reporting.
We do not sell personal information.

5) Cookies & Analytics
We use cookies and similar technologies to keep our site secure and functional and to understand usage trends. Typical categories may include:
- Strictly necessary: site security, load balancing, session management.
- Performance/analytics: to measure traffic and improve content (e.g., Google Analytics).
- Preferences: to remember choices (e.g., accessibility settings).
Your Choices:
You can manage cookies through your browser settings and, where provided, our on-site cookie banner or preference center. Disabling certain cookies may affect site functionality.
If you use Google Analytics, you can opt out via the Google Analytics Opt-out Browser Add-on. If you use other analytics or tagging tools, consult their opt-out mechanisms.

6) Data Security
We use administrative, technical, and physical safeguards designed to protect personal information, including secure transmission, access controls, user authentication, and staff training. No method of transmission or storage is 100% secure; we work continuously to protect your information and improve our controls.

7) Data Retention
We retain information only as long as needed for the purposes described in this Policy, to provide services, to comply with legal, contractual, audit, and records retention requirements, and to resolve disputes. Program records may have specific retention schedules set by federal/state rules. Website analytics data may be retained for shorter periods in aggregated or de-identified form.

8) Public Records (Florida)
As a public-serving organization, some records may be subject to Florida’s public records laws. Certain personal information and participant records are protected by federal and state confidentiality rules and will not be disclosed where an exemption applies. We evaluate all requests in accordance with applicable law.

9) Your Privacy Choices & Rights
Your choices may include:
- Communications: unsubscribe from non-essential emails via the link provided or by contacting us.
- Access/Correction: request access to or correction of your information.
- Deletion/Restriction: request deletion or restriction of processing where permitted by law.
- Appeals/Complaints: if you believe we did not address a request properly, you may contact us or, where applicable, a supervisory authority.
To exercise rights, contact us using the details below. We will verify your identity before fulfilling certain requests and respond within the timeframes required by law.

10) Children’s Privacy
Our website and services are intended for general audiences and adult job seekers, workers, and employers. We do not knowingly collect personal information online from children under 13. If you believe we have collected such information, please contact us so we can delete it.

11) Third-Party Links and Tools
Our website may link to third-party sites or embed third-party tools (e.g., training providers, event platforms, job boards). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.

12) International Visitors
Our Services are intended for use in the United States. If you access the Services from outside the U.S., you understand that your information may be transferred to and processed in the U.S., where data protection laws may differ from those of your country.

13) Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for legal, technical, or regulatory reasons. We will post the updated Policy with a new “Last Updated” date. Material changes will be highlighted for a reasonable period.

14) Contact Us
CareerSource Escarosa
Address: 6913 North 9th Avenue Pensacola, Florida 32504
Phone: (850) 607-8700
Email: [email protected]
Website: [https://www.careersourceescarosa.com
If you require this Policy in an alternative format for accessibility, please contact us.

15) Additional Disclosures for California Residents (if applicable)
While we do not “sell” personal information, California residents may have the right to know the categories of personal information collected, the purposes for which it is used, and the categories of third parties to whom it is disclosed. You may also have rights to access, correct, delete, and limit use of sensitive information (subject to exceptions). To submit a request, use the contact information above and indicate you are a California resident.

16) Program-Specific Notices (WIOA and Related Services)
If you receive services funded under WIOA or related programs:
- We collect only the information necessary to determine eligibility, deliver services, and report outcomes.
- Access to participant information is limited to authorized personnel and partners with a need to know.
- We follow federal/state confidentiality and reporting rules, and we provide program-specific notices as required at intake or enrollment.

Quick Summary (AtaGlance)
- What we collect: Contact info, program/service data, application materials, and site analytics.
- Why: To provide services, operate our site, meet legal/reporting obligations, and improve programs.
- Sharing: With program partners, service providers, and government agencies as required—we do not sell your data.
- Choices: Manage cookies, unsubscribe from nonessential emails, and request access/correction/deletion where permitted.
- Security: Reasonable safeguards; no method is 100% secure.
- Public records: Some records may be subject to Florida law; protected data remains confidential.
- Contact: [email protected].